Gong unlocks growth and passes to half a billion ARR

Gong has announced a business update following the end of its most recent quarter. As a private company, Gong does not issue results, but it has shared some key metrics from the last quarter. Gong grew by 55% year-over-year in the last quarter. A year ago, it revealed that growth had hit 50%. Growth has not only been maintained, but it has also been increasing; this means that Gong has increased revenue for the last ten quarters.

However, without a more detailed analysis of all quarters, it is hard to verify the real annual growth of the company. Overall, though, ARR is now $500 million, up from $300 million a year ago.

Amit Bendov, CEO and Co-Founder of Gong, commented, “We launched Gong a decade ago with a bet: AI would be bigger than cloud. The market wasn’t ready, so we toned the message down for years. The last three years have been the unlock. Every company is now investing in AI as a strategic priority, and the vision we had a decade ago is the reality driving this acceleration.”

Dharmesh Thakker, General Partner at Battery Ventures, who led the Series B Gong funding round in 2019, said, “Recently surpassing $500M in ARR is a testament to how Gong has uniquely combined proprietary data with deep, real-world context on how GTM decisions are actually made.

“By mastering the intersection of domain expertise and AI model optimisation, they deliver the high-impact insights and orchestration necessary for revenue teams to operate at scale. Gong’s advantage isn’t just the AI, but the data and real-world context underneath it.”

Why is Gong accelerating?

Bendov seems to have found the key to unlock this growth. Rarely do firms that are this mature accelerate their growth, especially when they have already surged into the hundreds of millions of ARR. Gong cites three forces that are driving the acceleration.

Board-level sponsorship

Boards have been demanding results from AI. One area that is being considered is sales productivity. That investment is paying off for Gong, with it claiming to be the most popular revenue platform that firms are choosing.

Technology Consolidation

Organisations and CIO’s are looking to rationalise the technology landscape. Sales and Marketing have been notorious for selecting multiple solutions to meet individual needs. However, Gong’s platform enabled organisations to consolidate fragmented solutions into a single platform.

It can often replace legacy point platforms without, presumably, a significant increase in costs. Certainly administration of a single platform is simpler. Gong offers 3 AI products to enable this.

1. Engage: A sales engagement solution that transforms customer conversations into personalised outreach and next-best action, powered by the Gong Revenue AI OS.
2. Forecast: Offers reliable sales forecasting to create a predictable pipeline.
3. Enable: A revenue enablement solution grounded in reality that turns every rep into a top performer.

More than 50% of Gong’s customers are using more than one product on the platform. Furthermore, the usage of its AI capabilities is increasing. Gong Assistant usage is growing at over 200% year-over-year.

Enterprise Customers

Gong is also making inroads into larger enterprise customers. In the last two quarters, it has added more than $1 million in customers that it had in the previous six quarters combined. Enterprises refer to enterprises, and that trend is unlikely to stop or even slow down.

Half of the Fortune 10 are now Gong’s customers. Its enterprise customers include ADP, Anthropic, Canva, Cisco, DocuSign, Google, Paycor, Uber for Business, and Thomson Reuters. These firms have all seen substantial, measurable improvements from using Gong. For example:

• Anthropic increased seller productivity 64%, giving AEs back 10 hours a week
• Canva saw a 60% lift in rep capacity
• Paycor achieved a 141% increase in deal wins
• Uber for Business used Gong’s agents to lift response rates 32%

Bringing efficiency and success to Sales

Sales organisations are often inefficient. Gong research estimates that sellers spend 70% of their time on non-selling activities. The reasons behind this are not bad salespeople but bad and poorly designed systems that support them. For example, legacy CRM are hard to use and relies on salespeople entering information about what happened.

This, historically, has been difficult to encourage, let alone enforce. The result is poor data, on which go-to-market teams are loath to base decisions. There are few valid insights within the data, and automation within those legacy systems is rarely possible. In effect, 3 in every 4 dollars is wasted on effort that does not deliver a benefit.

Enter Gong, it is built to capture the data automatically in the flow of work for the seller, without them having to think about it. Conversations are recorded, transcribed and analysed for key pieces of information. Those conversations can be captured across all channels that the seller, importantly, the customer wants to use and include across emails, chat, calls, meetings, and deals.

How Gong delivers

The Gong AI model is trained on revenue-specific data and, combined with leading LLMs, can convert that layer into decisions. It can quickly highlight issues and associate remedial actions. Issues include:

• Which deals to chase
• Where the team is at risk
• What to do next

Using the Gong Revenue Graph, customers can extract, draw insights and have actions suggested that give direction to sales teams. It will surface what they should chase and where their time is best spent. Not only does this mean that sellers spend more time selling, but they are also spending more time selling where the results are better.

Gong enables the automatic collection of that data during sales interactions. It automatically reduces the manual labour that salespeople often resent doing, and which has taken up considerable time.

Jason Steckler, Head of Revenue Strategy and Operations at Chime, commented, “Scaling a B2B business in fintech requires strong visibility into your pipeline and how deals are actually progressing since the sales cycle is longer, more regulated, more risk-heavy, and more multithreaded than in other industries.

“We saw immediate impact after implementing Gong, with strong productivity gains across our sales team and a much clearer view of what’s happening across our deals. We now have the insights to be more proactive in our go-to-market strategy and execute more effectively as we grow, and we’re excited to continue scaling our Business with Gong as a key part of that growth.”

Enterprise Times: What does this mean?

The results speak for themselves, but industry analysts are also recognising Gong as a leader in the field. Gong was recently named a Leader in the Gartner Magic Quadrant for Revenue Action Orchestration. Fast Company also recognised it as one of the World’s Most Innovative Companies of 2026 in Applied AI.

Gong continues to invest in its product and platform. Most recently, it announced Mission Andromeda, where it added Gong Enable to the platform. No doubt there is more to come.

Can Gong maintain the momentum into 2027? It remains to be seen; however, it is increasing traction within the enterprise space, and that is a good thing. Will it, however, become a target for one of the larger SaaS firms that its partners with? It has a close relationship with Microsoft, but also has integrations with Salesforce, Hubspot, Freshworks and Zoho. As it adds enterprise clients, will it look to partner with SAP and Oracle as well?

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