Zendesk AI Agents Hit 80% Automation Rate
rssfeeds-admin From Chatbot to AI agents and now agentic AI, customer interaction is going through its...
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Can Digital Certificates Solve Trust in Content?
There is a trust crisis around the digital content that we consume daily. So much...
Replica Cyber Discovers The Exception Is Now The Norm
The whole point of an exception is to provide a way to do something that...
Epicor extends Ascend with Epicor to include more ERP deployments
As Epicor Insights get underway, the make, move and sell ERP announced the extension of...
Digitate Achieves Azure certifications
Digitate has been recognised as a Solutions Partner and a member of the Microsoft AI...
The Network as a Foundation for Continuous Adaptation
The era of the fixed network has ended. For decades, enterprise networking relied on static...
Is AI creating a barrier between leadership and employees
Fresh the award-winning intranet platform and part of Advania UK, has published findings from research...
Portugal launches its first Tech Foundry
At SIM 2026 in Porto, João Rui Ferreira, Secretary of State for the Economy, announced the...
Portugal launches its first Tech Foundry
At SIM 2026 in Porto, João Rui Ferreira, Secretary of State for the Economy, announced the...
SIM continues to drive startup readiness in Portugal
SIM 2026 (Startups & Investment Matching) Conference is taking place in Porto, Portugal, this week....