Infor and AWS launch a range of industry specific AI agents

Infor and Amazon Web Services (AWS) have announced the development of advanced industry-specific AI agents built natively on AWS. This solution enables manufacturing and distribution organisations to implement tailored AI agents capable of reasoning and planning. These agents can execute tasks across complex workflows.

The collaboration addresses the challenges associated with scaling AI in both discrete and process manufacturing. It integrates enterprise-grade infrastructure with sector-specific capabilities and allows companies to efficiently create and deploy AI agents. Therefore, enterprises are expected to deliver measurable improvements in operational efficiency, cost management, and customer service.

“The conversation has changed from ‘where do we start with AI’ to ‘how fast can we scale it,” said Ozgur Tohumcu, General Manager of Automotive and Manufacturing at AWS. “Through our collaboration with Infor, manufacturers are moving from pilot to production faster than ever. Deploying industry-specific agents that deliver operational advantages at enterprise scale.”

Rick Rider, Senior Vice President, Product Management, Infor, said, “Generic AI doesn’t work in manufacturing. You need agents that understand manufacturing-specific operational processes, bill of materials, supply chains, and shop floor realities. AWS provides the enterprise infrastructure and AI horsepower. We bring the deep industry-specific intelligence and context. The result is AI and agents built specifically for manufacturing industries that our customers can trust to run critical operations. It also delivers measurable financial impact.”

Infor’s AI agents

Among Infor’s complete collection of AI agents are those designed specifically to address the complexities of manufacturing operations. Built on AWS infrastructure designed for mission-critical workloads, Infor deploys agents across manufacturing’s most critical workflows. The solutions include compliance controls and seamless scaling from pilot to production.

• Profitable Project Management: Agents continuously compare baseline plans to real-time financials and performance metrics to protect margins, forecast revenue, and surface cost. The solution can schedule variances before they impact profitability.
• On-Time Project Delivery Management: Agents monitor project risks, milestones, dependencies, and cross-project performance to detect delays early and coordinate interventions keeping delivery on schedule.
• Process Mining & Operational Intelligence: Agents use process-mining-derived insights to automatically discover end-to-end workflows. This ranges from event logs, surface bottlenecks and variant behaviours. It prioritises the highest-impact interventions so agents can close the loop with targeted remediation and continuous optimisation.
• Inventory Flow Management: Agents track warehouse activity, stock movements, and inbound and outbound orders to maintain real-time inventory visibility. It ensures materials move efficiently through the supply chain.
• Financial Operations Management: Agents connect contracts, billing, supplier invoices, and general ledger activity to automate financial oversight, streamline processes. The solution provides a unified view of financial performance.
• Quality Management: Agents monitor inspections, non-conformances, and material disposition across orders and projects. This helps them to quickly identify deviations and maintain consistent product and operational quality.

Customers can create and deploy custom agents using Infor Agent Factory, Amazon Bedrock, AgentCore, and SageMaker. This allows them to tailor solutions to their specific manufacturing requirements.

Reducing expedited shipping costs by 50%

Xpress Boats, a leading American manufacturer of all-aluminium boats in Arkansas, improved operations after adopting Infor Velocity Suite. To maintain timely deliveries, Xpress Boats used Infor Process Mining to identify bottlenecks in their back-office processes. This included Procure-to-Pay, Order-to-Cash, and Demand to Build processes. Automation tools and Infor GenAI streamlined returns processing and document handling.

The company saw immediate results. Process diagnosis sped up by 98%, returns processing time dropped by 95%, expedited shipping costs were cut by 50%. Annual model changes align with vendor pricing updates. Infor agents ensure accurate pricing at every level of the bill of materials, strengthening retail price calculation.

Jennifer Terry, Information Systems Manager, shared that Infor’s AI tools boost efficiency and provide real-time insights, benefiting all levels of the organisation. “By streamlining processes, reducing manual effort, and delivering instant access to real-time insights can empower every level of our organisation. From the shop floor to leadership, pushing us to work smarter,” said Terry.

Enterprise Times: What this means for businesses

Infor and AWS partnership signifies an advancement for businesses, especially those operating in manufacturing and distribution. By offering industry-specific AI agents that can reason, plan, and act across complex workflows, organisations can drive operational efficiency. This is expected to help them manage costs more effectively and improve customer service.

These tailored AI solutions enable businesses to move quickly from pilot projects to full-scale production. They are expected to deliver measurable value and supporting critical operations. The solution includes capabilities like real-time inventory management, financial oversight, and quality assurance.

As a result, companies are expected to achieve greater agility. In addition to the ability to optimise their processes and stay competitive in an increasingly digital landscape.

This announcement reaffirms Infor’s position as a serious player in the technology marketplace, particularly within the manufacturing and distribution sectors. By collaborating with AWS, Infor demonstrates its commitment to providing industry-specific solutions that address operational challenges and deliver business value.

As a result, organisations seeking to optimise processes see the company as a trusted partner. Maintaining this reputation will be essential to staying competitive in a fast-evolving digital landscape.

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