Nintex updates platform to deliver on-premises AI

Nintex has added a new built-in AI engine into the latest version of its on-premises business orchestration platform. The update also includes out-of-the-box AI Actions and an updated identity provider setup and synchronisation. The release of Nintex K2 (5.9.1) also includes accessibility improvements for organisations working in complex, regulated environments.

Niranjan Vijayaragavan, Chief Product and Technology Officer at Nintex, commented, “Organizations have been under pressure to adopt AI, but for many, especially in regulated environments, the barrier hasn’t been interest, it’s been how to apply it responsibly. K2 (5.9.1) is our first step in bringing AI directly into the platform in a way that fits how our customers operate today.

“By keeping AI within the boundaries they already trust, we’re giving teams a practical entry point to start using AI in workflows where it adds value without disrupting the control and governance their processes depend on.”

Nintex K2 (5.9.1) is available now to existing customers through standard upgrade processes. The access release documentation, technical specifications, and upgrade guidance are available through the Nintex Community portal.

To learn more about the latest release, Nintex is hosting a webinar at 0900 AEST, 0900 BST and 0900 PST on April 29^th. Registration is here. The webinar may be available on demand, but this is not clear.

Nintex solves AI data sovereignty issues

AI is often seen as cloud-dependent. The challenge with running AI in the cloud is that corporate data is often transferred externally, and processes are located outside the boundaries of regulated environments. Nintex has solved this challenge by deploying an on-premises AI capability.

The latest release of K2 includes a locally hosted AI engine that enables organisations to deliver intelligent automation without relying on external APIs or cloud services. Details of the AI engine’s potential capabilities are unclear. However, in this first iteration, Nintex indicate that organisations will be able to embed AI directly into forms and workflows. Specifically, the AI will include:

• Sentiment analysis and severity scoring
• AI-powered routing decisions
• AI-powered prioritisation

It will be interesting to see what the limits of these capabilities are and how Nintex enhances the platform. It has also not indicated whether any further compute power is required to deliver these features at scale.

Nintex intends to introduce AI capabilities to on-premises instances incrementally, without disrupting existing systems. Details on how organisations can take advantage of these changes are unclear, but Nintex suggests a simple process. One that enables organisations to implement AI whilst maintaining full visibility, explainability and control over any automated decision.

Simplified Identity Federation

The release also brings an automated onboarding for OIDC-compatible identity providers. The update is powered by a new Sync engine that enables administrators to quickly add, edit, and remove identify providers. They can turn synchronisation on or off with identity providers for K2. Users can also view the history of those activations.

A new OpenID Connect Configuration Wizard enables admins to register identity providers and tag them with the relevant workflows in K2. With a simplified setup and administration, organisations can better manage user access across their organisations without manually duplicating rights in the K2 platform.

Enhanced accessibility and usability

This release of Nintex K2 further enhances accessibility, building on the enhancements delivered in 5.9. In 5.9, Nintex added:

• Visual Labels for Screen Reader Tools
• Selected and Unselected State Announcements
• Screen Reader Navigation Improvements
• Popup and Frame Title Announcements
• Link Text Accessibility Enhancements
• Item View Table and Table Control Enhancements

The 5.9.1 release adds further updates to forms, further aligning with Web Content Accessibility Guidelines (WCAG):

• Updates to contrast on forms
• Improved zoom behaviour on forms
• Updates focus states

There are also improvements to the workflow designer, including a new high-contrast style profile and greater control, including optional auto-save behaviour. These changes improve usability for both end users and developers.

Enterprise Times: What does this mean

For on-premises, highly regulated customers who are jealous of the AI capabilities available in the cloud, Nintex is delivering the promise of AI on-premises. It will mean that where data sovereignty is non-negotiable, organisations can access AI without connecting to systems outside their organisation.

What will be interesting to see is Nintex’s AI roadmap for this release. How far can Nintex take its AI capabilities? More importantly, what is the impact, or rather, what compute power is required by the AI that it is deploying? It should also be noted that this is not Agentic AI, nor is Nintex talking about LLM technology. It will be interesting to look under the hood at exactly what the On-premises version is capable of in the future.

For now, though, Nintex offers capabilities that many regulated industries would have, but that are beyond their reach. The update takes the Nintex business orchestration platform to a new level. Is this the first step on a long staircase, or will this be a limited journey?

It will be interesting to see whether Nintex considers partnering with a hardware vendor to deliver a more comprehensive AI-powered platform for on-premises customers, taking advantage of the cloud AI features they have already developed.

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