(WHTM) — UGI Utilities said scammers are tricking customers with sponsored online ads.

The natural gas and electric utility company said the ads give the wrong number for help, instead routing callers to scammers. In one case, it said a customer calling to report the smell of gas was greeted by a scammer requesting they pay for someone to investigate a possible leak.

“There is never a cost to the customer for UGI to investigate a potential leak,” UGI said in a statement.

There is only one number to call UGI: (800) 276-2722.

In June, Pennsylvania Attorney General Dave Sunday joined 42 other AGs in sending a letter to Meta urging it to combat scam advertisements on its platforms. That lawsuit targeted fake investment schemes promoted through the ads.

The Federal Trade Commission warned scam ads can populate search results and social media feeds.

In 2023, it reported consumers lost $2.7 billion to online scams since 2021. Investment scams have been a rising tactic to swindle people out of money, accounting for 53% of all the money reported lost due to social media.