GatesAir Launches AirWatch365 Managed Service, Edge Gateway

GatesAir, a provider of wireless content delivery solutions, has launched AirWatch365, its managed service for broadcast transmission monitoring and support.

The company also introduced the AirWatch365 Edge Gateway, an on-premises site appliance that securely connects transmitters and related infrastructure to the AirWatch365 platform.

The combined solution is part of the GatesAir Care program. It is a 24/7 Network Operations Center (NOC)-based service that allows broadcasters to outsource monitoring, diagnostics and support to a team of RF experts. The service collects telemetry and applies analytics across multiple sites, allowing engineers to identify issues before they impact on-air performance.

“At GatesAir, our focus is on providing broadcasters with a reliable and scalable approach to monitoring and supporting increasingly distributed transmission infrastructure,” Raymond Miklius, GatesAir VP of technology, said. “AirWatch365 brings together centralized visibility, structured analytics, and expert support to help ensure consistent, high-quality on-air operations.”

The architecture uses a cloud-based server layer for central aggregation. The Edge Gateway collects and normalizes operational data from transmitters, exciters and environmental systems, including power levels, temperatures and signal conditions.

The system supports tailored configurations based on a broadcaster’s requirements, including customizable dashboards and user-defined alarm thresholds. It is designed to scale across single stations, regional groups and multi-market networks.

The AirWatch365 Edge Gateway establishes secure, outbound connectivity to the cloud platform, aligning with modern IT security practices while limiting access strictly to approved monitored equipment. The architecture maintains local system operation during network disruptions, ensuring continued site performance with data synchronization upon restoration of connectivity.

AirWatch365 will be available globally this spring. GatesAir will demonstrate the service and the Edge Gateway at the NAB Show in Las Vegas, April 18-22, in Booth C1046.

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