Attorney General Jeff Jackson launches ‘Operation Robocall Roundup’ to crack down on robocalls in NC

RALEIGH, N.C. (QUEEN CITY NEWS) — Attorney General Jeff Jackson launched Operation Robocall Roundup, a multistate effort by the Anti-Robocall Litigation Task Force to crack down on robocalls across the country and in North Carolina.

As part of the operation, Attorney General Jackson is taking three separate enforcement actions, including sending warning letters to 37 voice providers demanding that they act now to stop illegal robocalls being routed through their networks.

North Carolinians are getting bombarded with millions of invasive robocalls every day, and these communication companies are not following the rules to protect us. We are giving these companies three weeks to start following the rules so we can shield people from these annoying and illegal robocalls.
Attorney General Jeff Jackson

North Carolinians have received almost 1.3 billion robocalls this year.

According to the Federal Trade Commission, North Carolina is in the top five states nationwide for robocalls and texts per capita. The state averages about 778 complaints per 100,000 people.

Attorney General Jackson is leading the Anti-Robocall Litigation Task Force, made up of 51 bipartisan attorneys general, in sending warning letters to 37 voice service providers.

These providers haven’t complied with Federal Communications Commission rules about responding to government traceback requests, haven’t registered in the FCC’s Robocall Mitigation Databases, or haven’t filed a plan that describes how they will reduce illegal robocalls on their network.

By disregarding these simple rules, these companies are allowing robocallers onto their phone networks and then passing their calls on to other downstream providers until they reach North Carolinians’ phones.

The task force is also sending the letters to 99 downstream providers that accept call traffic from the 37 companies, so that they know they’re doing business with bad actors that are not willing to follow the rules that apply to everyone equally.

In 2022, 51 attorneys general joined forces to create the Anti-Robocall Litigation Task Force, which is led by Attorney General Jackson, Indiana Attorney General Todd Rokita, and Ohio Attorney General Dave Yost. The Task Force investigates and takes legal action against companies responsible for significant volumes of illegal and fraudulent robocall traffic routed into and across the United States.