HINDS COUNTY, Miss. (WJTV) – Reedtown Water Association customers were able to get clean drinking water Tuesday evening in Utica thanks to a water giveaway.

Customers provided a copy of their bills to determine how many cases of water they received. They’ve grown frustrated with the lack of transparency from officials at Reedtown Water Association. Some of them wake up with little to no water pressure in their homes.

The water association is a non-profit organization, according to State Rep. Fabian Nelson (D-District 66). He said they’re working to fix the problem.

Public Service Commissioner for the Central District De’Keither Stamps believes that in order to fix the problem, it’s going o take a team effort from every city official to the federal government.

“This is an emergency. We’ve been through this before, and this stuff happens because of ineffective governance. We’re going to push for effective governance, a swift action to resolve this issue. The system was built as a family system, and people latched on and latched on. But over time, it grew to over 40-square miles and across three counties. And now, we need each county to work together to help build a better system for the future,” said Stamps.

WJTV 12 News reached out to the Reedtown Water Association for a statement. We did not receive a response by the time of this publication.