Tag: technology news

Datto Unveils Scores of Products, Integrations

Datto Unveils Scores of Products, Integrations

June 19, 2019

Managed service enabler expands on vision to provide more tools, resources

Vendor channel conferences are about getting partners excited about new products and initiatives, and Datto didn’t fail in that regard at its annual DattoCon event this week in San Diego. The managed service enabler unveiled nearly two-dozen new products, upgrades, and partner integrations.

> Cloud Continuity for PCs: An image-based business continuity service that takes continuous backups and protects critical PC data; MSPs can now recover individual files or an entire PC image without the need for a local appliance, access reliable backups of PC data, and virtualize backup images in the Datto cloud.

> SIRIS 4: A next-generation release of Datto’s flagship backup appliance that boasts improved operational efficiency, reliability, and durability. The enhanced processing power means SIRIS 4 virtualizes 50% faster.

> Datto SaaS Protection for Office 365 with Vade E-Mail Security: Datto partnered with Vade Secure to provide AI-based threat detection of phishing and malware attacks against Microsoft Office 365 users.

> Layer 3 Switches for Cloud Management: The new E310 Series switches allow Datto MSPs to deliver fully managed networking with enterprise-class performance.

> Direct Integration with Intermedia for UCaaS Management: Datto and Intermedia announced full integration of the Intermedia Control Panel for its Unified Communications-as-a-Service and the Autotask PSA platform for more holistic managed service capabilities and functionality.

> Improved Autotask PSA User Experience: Improvements to the professional services automation (PSA) platform gives MSPs easier access to account summaries in the Autotask CRM, configurable layout of sales opportunities, and better reporting on account activity and health checks.

HPE Going Everything as a Service by 2022

HPE Going Everything as a Service by 2022

June 19, 2019

The hardware vendor touts fast-growing GreenLake services program and channel as a catalyst for the transition to the consumption-based model

Hewlett Packard Enterprise (HPE) upped the ante on its traditional hardware competitors and cloud rivals by announcing it will transition to an “everything as a service” sales model by 2022, building off the success of its fast-growing GreenLake program. The transition will change the way HPE’s direct and channel partners work with customers while creating persistent recurring revenue for all parties in the go-to-market chain.

In the short term, HPE will continue to give customer choice in the way they buy products. In other words, customers can choose to buy through a traditional transactional model or through the services-based model. It’s unclear whether customers will continue to have that choice after 2022. HPE plans to unveil GreenLake subscription buying options for products such as Aruba wireless networking hardware as sell as software such as Aruba Central, BlueData, CloudVolumes and OneView.

“From a technology perspective, the news also provides yet more evidence that for the vast majority of businesses, the future of the cloud is a hybrid one that can leverage both on-premise (or co-located) computing resources and elements of the public cloud. Companies need the flexibility to have capabilities in both worlds, to have additional choices in who manages those resources and how they’re paid for, and to have the ability to easily move back and forth between them as needs evolve. Hybrid cloud options are really the only ones that can meet this range of needs,” said Bob O’Donnell, a research analyst at TECHanalysis Research.

Syncsort Unveils Trillium for Big Data

Syncsort Unveils Trillium for Big Data

June 18, 2019

Add-on promises better data quality in distributed environments

Data quality specialist Syncsort today launched an addition to its Trillium family of DQ solutions that specifically targets large volumes of enterprise data on-premises or in the cloud.

“Analysis of data quality process flow results is essential for data analysts to support continuous data quality improvement and deliver optimal results within targeted time windows,” Yogurtcu added. “With the new Syncsort Trillium product, we are enabling them to easily profile large, more diverse data sources in a few simple steps, explore the results of the profiling from a business-friendly user interface to discover new insights and issues and monitor the quality of their data to allow delivery of reports and findings readily to business leaders. Data analysts and data quality specialists can also design, develop and deploy highly-scalable data quality solutions in their data pipelines or in real-time to cleanse, standardize, match and resolve entities without technical expertise in Big Data and distributed architectures.”

Dell, HPE Chopping Server Prices to Gain Advantage

Dell, HPE Chopping Server Prices to Gain Advantage

June 18, 2019

The two server market leaders say they’re lowering prices to aid partners, but the channel impact could be much different

As Hewlett Packard Enterprise kicks off its annual Global Partner Summit in Las Vegas, Dell Technologies is telling the channel that it’s lowering server prices to better compete with its chief rival and continue to gain market share. The Dell announcement is the latest in a string of pricing cut announcements by both companies as the server market gets more competitive and commoditized, bringing the net impact on channel partners into question.

The price jockeying between Dell and HPE comes as the server market is showing signs of cooling. According to IDC, server sales in the first quarter of 2019 increased in revenue by 4.4% while the actual unit shipments fell 5.1%. The difference in revenue increases and unit shipment decreases is average sale price. IDC says average sale prices increased offsetting the decline in product volume sold. In terms of market share, Dell maintains its overall leadership at roundly 20% while HPE remains in second place with its share slipping by nearly 1% to 17.8%.

CRN: Dell Servers Getting ‘Significant List Price’ Change As Costs Lower

Zscaler: Poor Networks Slow Office 365 Migrations

Zscaler: Poor Networks Slow Office 365 Migrations

June 17, 2019

A new survey shows many businesses report high network latency is impacting deployments, use of the Microsoft productivity suite

Old gateway appliances and high network latency are at the root of slowed adoption and migration of Microsoft cloud-connected Office 365 productivity suite, according to a new study by security vendor Zsacler.

ConnectWise Takes Wraps Off Revamped Marketplace

ConnectWise Takes Wraps Off Revamped Marketplace

June 14, 2019

Gives partners single sign-on and single-screen management via Now

The company has reinvented its marketplace site as an e-commerce platform for third-party solutions and released ConnectWise Now, an interactive interface that lets partners manage all areas of their business – sales, marketing, customer service, finance, etc. – from a single location.

While Webroot’s and Bitdefender’s products are the only ones available at the marketplace currently, more solutions will be rolled out in the coming weeks and months.

As for ConnectWise Now, company officials said it provides partners with “more control over their business than ever before” by placing aggregate data in a single location and presenting dashboards that provide visibility into active remote-control sessions, cloud health, high-priority tickets, patch compliance, sales pipelines, and other metrics.

In addition, ConnectWise has enabled single sign-on (SSO) for its entire product portfolio, allowing partners to manage user access to all applications in one place.

“We understand that having accurate knowledge of your organization and the teams you manage is absolutely crucial to making better business decisions,” said Jeff Bishop, Chief Product Officer at ConnectWise, in discussing the benefits of ConnectWise Now. “That’s why we’ve been working on improving the overall alignment of our product suite, including creating a single screen where all application data can be accessed and viewed, and in a way, that can be tailored to suit your needs. And because ConnectWise is dedicated to the security of our overall suite and your systems, we have released single sign-on for all applications.”

Zendesk Unites Sell and Support Services

Zendesk Unites Sell and Support Services

June 13, 2019

Launches Duet, App Framework for partners

To break down silos and bring together customer-facing teams at organizations, Zendesk this week unveiled Duet, which combines the power of the company’s Sell and Support offerings.

Meanwhile, the Zendesk App Framework for Sell provides an open, accessible way for companies to integrate third-party systems and create a unified experience with the tools they already use across marketing, sales, service, etc.

With the framework, partners such as Mailchimp and GetResponse can embed third-party actions and data right within Sell and Support. In addition, company-specific information and custom objects can be brought into the Sell and Support apps from Zendesk Sunshine, Zendesk’s CRM platform.

“We’re using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information,” said Simon Rodrigue, senior vice president and chief digital officer at Staples Canada. “By giving our sales and support teams everything they need in one platform, they’re able to effectively and efficiently collaborate and improve the customer experience.”

Aruba Launches Instant On Wi-Fi for SMBs

Aruba Launches Instant On Wi-Fi for SMBs

June 13, 2019

New device family aims to give small orgs big management, security features

HPE’s Aruba this week launched a new family of wireless access points designed to give SMBs the performance and security features traditionally limited to large enterprises.

The Aruba Instant On family features:
• A simplified mobile app for setup and management
• Two management modes via the Instant On mobile app or cloud-based Web portal
• Compliance with the latest authentication protocols such as WPA2/WPA3
• Smart Mesh technology for network expansion to hard-to-wire areas
• Ceiling, wall mount, and desktop options to suit a variety of SMB environments

“The quality and security of Wi-Fi connectivity is a real consideration for small-business customers when they’re deciding where to play, stay, dine, and do business because so much about the overall experience is tied to staying connected,” said Zeus Kerravala, analyst at ZK Research. “The introduction of Aruba Instant On gives small businesses the ability to simply and easily deploy a wireless solution that can be managed remotely by even non-tech savvy people from any mobile device.”

“Savvy small-business owners understand that, in order to compete and win in today’s hyper-competitive marketplace, they must deliver a seamless and secure wireless experience to their employees, customers, and guests,” said Norm Lillis, vice president of small business at direct market reseller (DMR) giant CDW. “Together with Aruba’s Instant On platform and CDW’s expertise, our small-business clients will be able to better meet the growing needs of their business.”

Riverbed Teams with Versa on SD-WAN

Riverbed Teams with Versa on SD-WAN

June 13, 2019

Riverbed will offer Versa’s software-defined networking products alongside its network optimization and management systems

Riverbed is expanding its the software-defined wide area network (SD-WAN) capabilities through an OEM partnership with Versa Networks. The arrangement will fill a gap in the Riverbed network optimization and performance management portfolio.

“Riverbed is a trusted leader in enterprise wide area networking and digital performance. Our partnership will provide customers with a complete family of next-generation networking and security solutions for today’s digital world with multi-cloud, multi-transport networks,” said Kelly Ahuja, CEO at Versa Networks. “Versa is teaming up with Riverbed to leverage the organization’s global reach into large enterprise, industry-leading support and services, and expertise and leadership in digital performance, which will drive greater opportunities for Versa and a strong offering for enterprise customers.”

LogMeIn, Dolby Partner on Videoconferencing

LogMeIn, Dolby Partner on Videoconferencing

June 12, 2019

New combined offering brings simple audio to conference and huddle rooms through a subscription model

Everyone who has ever tried initiating a conference call in a meeting room has probably uttered that line from the old Verizon commercials, “Can you hear me now?” Establishing clear audio connections in video-enabled conference rooms is a real chore, which is why LogMeIn and Dolby Laboratories are teaming to create a simple, clear audio solution for meeting rooms that’s sold through a subscription model.

“As an innovator in audio and video technologies, Dolby brings an immense amount of expertise to our vision of creating best-in-class, video-enabled spaces [that are] easy to set up and manage,” said Mark Strassman, senior vice president and general manager of UCC at LogMeIn. “With companies increasingly dispersed, and analyst firms such as Aragon Research predicting that by 2022 65% of conference rooms will be video-enabled, it’s more important than ever to offer the most realistic in-room experience so that colleagues, customers, and partners can feel like they are in the same space whether they are sitting across the table or across the globe. Through our collaboration with Dolby, we are closer than ever to achieving that goal, and we look forward to delivering this to the market later this summer.”