Category: salesforce

Israeli SaaS customer collaboration startup Lightico raises $14.5M

Israeli SaaS customer collaboration startup Lightico raises $14.5M

Israeli SaaS customer collaboration startup Lightico raises $14.5M 1
Israeli software-as-a-service customer collaboration startup Lightico Ltd. has raised $14.5 million in funding to accelerate product development and expand its global presence. The funding round was led by Mangrove Capital Partners and included previous investors lool ventures and Crescendo. Founded in 2014, Lightico provides customer experience software online focused on accelerating sales and service requests in call centers. The company’s […]

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Software-as-a-service spending poised to hit $100B annually

Software-as-a-service spending poised to hit $100B annually

Software-as-a-service spending poised to hit $100B annually 2
Analyst firm Synergy Research Group today provided an update on the state of the enterprise software-as-a-service market, saying that it’s on track to hit a $100 billion annual run rate in the current quarter. Synergy’s data shows the market grew by more than 30% in the last year, driving more than $23 billion in revenue for the […]

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Software-as-a-Service spending poised to hit $100B annual run rate

Software-as-a-Service spending poised to hit $100B annual run rate

Software-as-a-Service spending poised to hit $100B annual run rate 3
Analyst firm Synergy Research Group has provided an update on the state of the enterprise software-as-a-service market, saying that it’s on track to hit a $100 billion annual run rate in the current quarter. Synergy’s data shows the market grew by over 30% in the last year, driving more than $23 billion in revenue for the […]

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Cloud providers, app developers power new era of ‘multiplied innovation’

Cloud providers, app developers power new era of ‘multiplied innovation’

Cloud providers, app developers power new era of ‘multiplied innovation’ 4
We have crossed over from the age of “experimentation” to a time of “multiplied innovation,” where key technologies such as artificial intelligence, blockchain and internet of things will scale rapidly inside the enterprise world. This is the central thesis offered by Frank Gens (pictured), senior vice president and chief analyst of IDC Research Inc. Gens presented […]

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Salesforce cloud backup startup OwnBackup raises $23.25M

Salesforce cloud backup startup OwnBackup raises $23.25M

Salesforce cloud backup startup OwnBackup raises $23.25M 5
Salesforce cloud backup startup OwnBackup Ltd. has raised $23.25 million in new funding to expand its operations including deepening its partner network and increasing its headcount in both its engineering and European teams. The Series C round was led by Insight Venture Partners and Vertex Ventures and included existing investors Innovation Endeavors, Oryzn Capital and Salesforce Ventures. Founded in […]

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Salesforce recovers from outage caused by faulty database script

Salesforce recovers from outage caused by faulty database script

Salesforce recovers from outage caused by faulty database script 6
Salesforce.com Inc. has managed to recover from a database error that saw widespread outages for customers from midday Friday through Saturday morning. The outage had its origin in an update just before 1 p.m. EDT Friday when Salesforce engineers deployed a database script that “inadvertently gave users broader data access than intended,” the company said. That broader […]

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Advancing M&A plans, SugarCRM buys marketing automation startup Salesfusion

Advancing M&A plans, SugarCRM buys marketing automation startup Salesfusion

Advancing M&A plans, SugarCRM buys marketing automation startup Salesfusion 7
SugarCRM Inc. today announced that it’s expanding its market reach with the acquisition of Salesfusion Inc., a marketing automation startup backed by more than $32 million in funding. The terms of the deal were not disclosed. It comes two months after SugarCRM picked up another startup, Singapore’s Collabspot Pte Ltd., that developed a tool for […]

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Salesforce debuts new AI features to help salespeople find key data faster

Salesforce debuts new AI features to help salespeople find key data faster

Salesforce debuts new AI features to help salespeople find key data faster 8
According to one of Salesforce.com’s latest market studies, enterprise sales professionals spend only about a third of their time interacting with prospects. The rest of their work day mostly consists of administrative tasks such as gathering lead data, time that the cloud giant is working to free up. Salesforce today released new features for its flagship […]

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Salesforce buys its own philanthropic unit Salesforce.org for $300M

Salesforce buys its own philanthropic unit Salesforce.org for $300M

Salesforce buys its own philanthropic unit Salesforce.org for $300M 9
Salesforce.com Inc. has made a somewhat unusual acquisition, buying its own independent philanthropic organization Salesforce.org in a $300 million all-cash deal. The deal, announced today, will see Salesforce.org transition from a California public benefit corporation to a business corporation, with the $300 million going to the Salesforce.com Foundation, an independent nonprofit organization that plans to […]

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