UPDATE: Incident 20006 – We are experiencing an issue affecting multiple Cloud services.

Description: We are experiencing an issue affecting multiple Cloud services, beginning at around Thursday, 2020-07-23 12:00 US/Pacific US/Pacific. Mitigation work is currently underway by our engineering teams. We will provide an update by Thursday, 2020-07-23 14:00 US/Pacific with current details. Diagnosis: Customers may see increased error rates and latency with Cloud services. Workaround: None at […]

UPDATE: Incident 20002 – We’re experiencing an issue with Google Cloud Support system

Description: We are experiencing an issue with Google Cloud Support, beginning at Wednesday, 2020-07-21 22:00 US/Pacific. Symptoms: Users are unable to create new support cases. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2020-07-22 01:30 US/Pacific with current details. We apologize to all who are affected by the […]

RESOLVED: Incident 20001 – Customers May be Unable to Create Support Cases via the Cloud Console

We had experienced an issue with Google Support systems, from Tuesday, 2020-07-21 09:34 US/Pacific to Tuesday, 07/21/2020 10:53 US/Pacific, preventing customers from creating or updating Support cases. Cloud Console pages that are nested under https://console.cloud.google.com/support may have also failed to load or update. We believe this issue is mitigated for all users at this time. […]