Category: Apple

Apple introduces new features coming soon in iOS 13

SAN JOSE – Apple released a sneak peek of the new features being made available in their newest software update, iOS 13.

Changes include Dark Mode, new ways to edit and browse photos and videos, Private Sign In with Apple, and an Apple Maps makeover.

Dark Mode: A New Look for the iPhone

The iPhone is getting a new look in the form of ‘Dark Mode’. It features a new dark color scheme that works across all the apps.

Apple says the idea is to tone down the light given off from your phone, especially in low-light settings, like when you’re scrolling through apps in bed late at night or early in the morning. Dark Mode can also be turned on automatically at sunset, sunrise, or any other times you select.

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Private Sign in with Apple

Apple is introducing a new way to quickly sign into apps and websites. Instead of using social accounts like

Facebook or Google, you will be able to use your Apple ID instead.

Apple says it will protect your privacy by giving developers a unique random ID. For example, when sites ask for a name and email address, you now have the option to keep your email address private and share a unique random email address instead.

Apple Maps gets a makeover

Apple Maps is getting a facelift in the new iOS. The new version of the app promises broader road coverage, better pedestrian data, more accurate addresses, and more detailed landcover.

The new maps app will be available in select cities and states across the country by the end of 2019 and will expand to other countries in 2020.

A new Look Around feature will also be available in the maps app, delivering a better street-level image of a city with smooth and seamless transitions.

Memojis getting an upgrade

Apple is updating its Memojis with new makeup, skin tone and accessory options. You will also be able to set them as your contact photo and share them with new and existing contacts automatically.

A new way to browse and edit photos on the iPhone

In iOS 13, the photos app will highlight the best images and automatically hide any clutter and similar photos. Apple says this is to showcase events from the past day, month or year.

There’s also an auto-play feature for videos that bring the library to life.

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Photo editing is also getting an upgrade in iOS 13 with new tools that are said to be easier to apply, adjust and review.

Most photo editing tools will now be made available for video, letting you rotate, crop, or apply filters without needing to use the iMovie app.

Swipe to text

Apple is adding swipe to text to its own keyboard, meaning you no longer have to download a third-party keyboard from another app to get the feature.

Music and movie sharing with AirPods

iOS 13 will make it easier for you and a friend to share music and movies. A new audio sharing feature lets you use a second pair of AirPods with the same iPhone, eliminating the need for duel headphone jack adapters. No word on if this will also work for other wireless headphones like Beats by Dre.

Reminders app gets remastered

The reminders app is also getting a makeover in iOS 13. The quick toolbar is supposed to make it easier to add times, dates, locations and flags, or add attachments.

You will also be able to tag someone from your contacts in a reminder so that it surfaces when the user messages with that person.

iOS 13 is set to be released to the public in Fall 2019.

How to Enroll Mac Computers Easily with Apple DEP or Business Manager | Managing Mac with SCCM

How to Enroll Mac Computers Easily with Apple DEP or Business Manager | Managing Mac with SCCM

A major shortcoming of SCCM is the way it provides for integrating Mac computers into the corporate IT environment—admins have to install the SCCM client program on the respective devices by hand. This is time-consuming and unnecessarily cumbersome. IT departments that need to support Mac clients frequently or in large numbers will not find an ideal solution for managing them in SCCM alone.

Apple DEP

Since 2014, Apple has been offering the Device Enrollment Program, which makes it significantly easier to use Mac in a corporate environment. The underlying idea is simple: Organizations can buy Mac clients from distributors in a pre-registered state, easing and accelerating the subsequent enrollment process. Organizations supply Apple with details of their device management via Business Manager. This enables Apple or the reseller involved to preconfigure the systems prior to their delivery. A new Mac will then connect to the organization’s device management system automatically via the Apple interface to be configured.

The given device management must support this procedure, however. Microsoft SCCM by itself does not support Apple DEP. Parallels® Mac Management for Microsoft® SCCM, a plug-in for SCCM, can help IT teams easily retrofit SCCM with support for Apple DEP—while continuing to work with the management system’s user interface with no change.

Apple finalizes their support for Mac clients in business

By the end of November 2019, Apple DEP will be replaced by Apple Business Manager, which was launched in June 2018. This will be the only place where Apple will be offering services formerly performed by DEP for device enrollment and VPP for volume purchase of software licenses in organizations. This means that after November, admins will only be able to use Business Manager for their volume license purchases and automated devices enrollments.

Watch webinars for more information

Join our webinars to learn how you can manage corporate Mac clients natively within Microsoft SCCM.

Learn more:

Apple Business | Apple Business Manager
Apple Business | Apple at Work

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How to Move Files to Your iOS Device: The Share Menu

How to Move Files to Your iOS Device: The Share Menu

In my role at
Parallels, I spend a considerable amount of time on planes. My experience with
in-flight Wifi is that it’s really slow—and to add insult to injury, it’s also
really expensive. So before I leave for the airport, I spend a considerable
amount of time getting documents I want to read during the flight converted
into PDF files and stored on my iPad®.

If the documents I want are not already PDFs, converting them is pretty easy. My method for getting them on to my iPad, however, is Rube Goldberg-like, and I would be embarrassed to describe it to you. Luckily, I have recently found a straightforward, easy way to do this: use the iOS Share menu.

The Share menu was added to iOS in iOS 8. (One example is shown in Figure 1.) The new, streamlined way to get a PDF to my iPad uses the Share menu in your browser. I tested this using Safari, Edge, and Chrome, but it probably also works with other iOS browsers.

iOS Share Menu
Figure 1_iOS_ShareMenu

Just go to a webpage that has a link to the PDF you want, or just send yourself an email with a link to the PDF. When you click on that link, the PDF will open in your default browser. Use the Share menu in the browser to send that PDF to any app on your iOS device that can open and store PDF files. PDF-compatible apps include Apple Books, Adobe Acrobat, Amazon Kindle, and Readdle PDF Expert (my favorite), among many others.

Video 1 shows how easy it was for me to get a PDF into Acrobat:

I hope this simplifies
whatever method you use to get documents onto your iPad. If you have an even
simpler method, let us know in the comments. Also, if you have a simple way to
get videos onto your iOS device, let us know—I still don’t have a quick, easy
way to do so!

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32-Bit vs. 64-Bit and Why It Matters

32-Bit vs. 64-Bit and Why It Matters

Chances are high that you’re running a 64-bit/x64 operating system, application, or CPU—and you don’t even know it. 

What is a bit?

By means of Lifewire’s definition, a bit is shorthand for binary digit. In laymen’s terms, this is where you see units of measurements regarding 1s and 0s and can apply to computer networking or memory. Sometimes you’ll see the formatting as “32-bit” or “x32.” These two formats represent the same thing. 

32-bit and 64-bit operating systems

The 32-bit processor was the most popular processor used by computers until the early 1990s. Both Intel Pentium and AMD processors were 32-bit, which means Microsoft’s Windows 95, 98, and XP are all 32-bit operating systems. However, a slight shift occurred in 2003 when Microsoft released a 64-bit version of Windows, and then in 2005 shifted the internal processor to a 64-bit AMD processor.  

Microsoft Windows utilizing a more powerful processor in combination with a more powerful operating system unlocked a lot of potential with improved security, better game performance, and the ability to allocate more memory as needed. Why does this matter? Every personal computer (whether a Mac® or PC) has a 32-bit OS or 64-bit OS, and this dictates the user experience. The OS and the software used is the underlying foundation for our productivity. 

Difference between 32-bit and 64-bit CPUs

Simply put, a 64-bit processor is more capable than a 32-bit processor because it can handle more data in any given moment.

The most popular consumer reference to a x64 processor in CPUs or hardware is the Nintendo 64. Hence, the name. Personally, I always thought this was due to 64 games being released with the Nintendo 64 (haha). Nope, it’s due to the processor. Additionally, through a popular HowStuffWorks article, I’ve learned that this specific processor was a customized chip system that was named the 64-bit R4300i “Reality Engine.” (Insert an oooh and an ahhhhh here.)

What’s the difference between 32-bit and 64-bit software?

HowToGeek outlined a very helpful article: “Why are most programs still 32-bit on a 64-bit version of Windows.” It provides useful information about why users should care about the difference and how it effects their productivity. 

The biggest and most simple way to answer what the difference is between 32x and 64x software is that the 64x version will be more secure and reliable. 

How to check if a macOS application is 32-bit or 64-bit

If you’re on macOS® Mojave, it’s quite easy to see if any application on your Mac is either 32- or 64-bit. Follow this pathway:

Apple menu > About This Mac > System Report

macOS Mojave About This Mac

From the System Report, scroll to Software > Applications> Select your desired Application

macOS 32bit 64bit

Depending on the applications on your Mac, you may see mostly 64-bit, some 32-bit, or all 32-bit. This is entirely dependent on your personal setup. 

How to run older 32-bit operating systems and applications on your Mac

Running older 32-bit operating systems or software on your Mac is quick and easy. With Parallels Desktop® for Mac, you can virtualize any 32-bit operating system in a virtual machine and run your needed application. 32-bit operating systems could be either macOS or Windows. For example, this is what a 32-bit macOS virtual machine looks like in Parallels Desktop:

Parallels Desktop mac OS X Lion Mojave

Running a macOS virtual machine on the macOS with Parallels Desktop may seem a bit redundant, but it is absolutely necessary for users who need older 32-bit operating systems or applications. It’s also necessary for developers to code, test, and deploy without buying secondary machines. 

Downloading a free trial of Parallels Desktop is easy! Simply download the .dmg, create a new virtual machine with the operating system needed, and run the application to get started. 

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Supreme Court: iPhone owners can sue Apple for monopolizing App Store

A group of iPhone owners accusing Apple of violating US antitrust rules because of its App Store monopoly can sue the company, the Supreme Court ruled Monday.

Justice Brett Kavanaugh, in the majority opinion, said when “retailers engage in unlawful anticompetitive conduct that harms consumers,” people buying those companies’ products have the right to hold the businesses to account.

“That is why we have antitrust law,” Kavanaugh wrote. The court’s four liberal justices joined Kavanaugh in the 5-4 decision.

The Supreme Court opinion notably does not accuse Apple of violating antitrust law: It holds that consumers have the right to sue the company for monopolistic behavior, because they purchase apps directly from Apple.

The ruling could have wide implications for other tech companies that operate similarly walled-off online storefronts, said Gene Kimmelman, president of the consumer advocacy group Public Knowledge and a former Justice Department antitrust official.

“It definitely should make tech companies wonder how the antitrust laws will be applied going forward in an online platform environment,” Kimmelman said.

The case stems from a 2011 class-action suit by iPhone owners alleging that by taking a 30% cut of app sales, Apple has encouraged app developers to raise their prices in response. Consumers have been harmed by the practice, the suit claimed, because Apple does not allow customers to download apps from any other source other than the iTunes App Store. Unlike Android, iOS customers can only get apps from that official source, which Apple says serves as kind of quality control to weed out security threats and apps that violate the company’s terms of service.

Apple argued that the iPhone owners do not have the right to sue because Apple is an intermediary. But the Supreme Court held that iPhone owners have a “direct purchaser” relationship with Apple, and may sue under a precedent known as Illinois Brick.

Had Apple been allowed to set the terms of the legal fight, the court said, it would have hindered the ability of consumers to seek relief from alleged monopolists.

“Apple’s line-drawing does not make a lot of sense, other than as a way to gerrymander Apple out of this and similar lawsuits,” the opinion said.

Antitrust experts also welcomed the Court’s reasoning that allowing Apple to avoid the class-action suit “would provide a roadmap” for others to evade the law.

“A victory for antitrust enforcement!” tweeted Sally Hubbard, director of enforcement strategy at Open Markets, a think tank that has criticized the tech industry as being too powerful and concentrated.

The Supreme Court did not rule on the customers’ likelihood of success — only that they have the right to sue. Apple argued that it was not a monopoly, rather a platform for app developers who can set their own prices. It has said that if the court allowed the case to proceed, it would disrupt the e-commerce market.

Apple’s stock fell 5.3% on the news. The broader market was down more than 2% Monday.

— CNN’s Ariane de Vogue and Steve Vladeck contributed to this report

Endpoint Management IS a Priority

Endpoint Management IS a Priority

Here at Parallels, I hear the following from SCCM Admins all the time:

“Hey, I like Parallels Mac Management for SCCM a lot – it’s a great way to manage both Windows and Mac endpoints in SCCM…. BUT my CIO/IT Director/Boss/Team/Board doesn’t think Endpoint management is a priority. It’s a nice to have – we’re going to keep doing what we’re doing and look at this next month/quarter/year/budget cycle.”

The kids nowadays have an acronym that they use in text messages and social media—it’s SMH. It stands for “shaking my head.” When I hear this from an SCCM admin, I’m SMH all over the place. 

Here are the facts: According to IDC, 70% of successful breaches begin at the endpoint. As of this writing, the National Institute of Standards and Technology (NIST) is tracking almost 122,000 known Common Vulnerabilities and Exposures (CVEs) in its National Vulnerability Database (NVD), almost 5,000 of which have been opened this year! 

Endpoint Management IS a Priority 1

So what’s the big deal? Simply patch these systems and you’re good to go, right? 

Not so fast. If you’re like most companies, it takes and average of 100 – 120 days to patch a vulnerable application or OS – which is disappointing – because the probability of a vulnerability being exploited hits 90% between 40 – 60 days after discovery. That math adds up to breach. 

So…if you’re a normal IT team, you’re already behind on your patching vulnerabilities. But you’re an SCCM admin, so at least you can patch all your devices on your Windows network through SCCM-right? 


As of right now, Windows only controls 69% of the desktop market share. Apple OS X controls almost 20%! And whether those Macs are CYOD, BYOD or LMNOP, they’re hanging off your WIFI’s and dialing into your remote sessions and VPNing into your intranets! 

You cannot just ignore them! 

Endpoint Management IS a Priority 2

So you can’t get at these Macs via SCCM. Are you going to ask 20% of your end users to “bring their Macs to IT” to do patch updates?

Endpoint Management IS a Priority 3

Don’t take a sip of that coffee yet—because it gets worse. 

OK, so let’s say you recognize you need to manage the Macs on your network,  and let’s say you convince Mac users to bring their Macs in (you should be buying a lottery ticket if this happens). Now it’s time to update and patch. It should be just as simple as updating a Windows 10 patch, right? 


Mac users are incredibly fickle about their OS and there are many Mac OS out there that are not “current.” 

Let me ask you, what’s the percentage of your Windows network that isn’t Windows 10? I’m guessing it’s in the single digits. 

Look at the breakout of your Macs.

Endpoint Management IS a Priority 4

Which version OS patches are you going to deploy? Only 44% of Mac endpoints have the latest OS—Mojave—running.  

Imagine trying to patch Windows 10, Windows 8.1, Windows 8, Windows 7 and Windows Vista! At the same time! 

Endpoint Management IS a Priority 5

All of a sudden endpoint management doesn’t seem like a project you can just push off because your boss/your team/your board/Santa Claus doesn’t think it’s a “priority.” 

Listen I get it—endpoint management isn’t sexy or exciting. It’s not hybrid-cloud, Augmented Reality-enabled, Internet of Things, Sustainable Artificial Intelligent Sharks with laser beams on their foreheads! 

Endpoint Management IS a Priority 6

It’s just imaging, patch management and endpoint security. Basic vanilla stuff. 

It’s stuff you handle right now within SCCM for your Windows devices. 

Yeah, it’s boring.  

But you know what’s NOT boring?

This: When your CFO calls your IT helpdesk from the Denver airport at 5 p.m. on a Friday and leaves this voicemail “Hey, I left my MacBook in the Uber and I have to catch a flight and all the financials from Merger and Acquisition meeting are on it! Can you, like, delete all that stuff? Because if it gets out, it could tank the company stock and put us all out of work. Gotta go—bye!” 

If that were a PC, you could just WIPE/LOCK it in SCCM, turn it into a brick and go home for the weekend. 

But it’s not a PC. 

Feel that trickle of excitement, the feeling of your weekend being ruined? Nothing like an all-hands fire drill to add some EXCITEMENT to the boring old IT department. 

Wouldn’t it be nice (and boring) if you could treat a Mac in SCCM just like you treat a PC?

Endpoint Management IS a Priority 7

So here’s my “sales pitch:” Endpoint management IS a priority. As an IT professional, it should be your first priority. If you need help convincing your boss/team/board/Easter bunny otherwise, click the link and I’ll meet with you to help you make your case. 

Parallels Mac Management for SCCM can be demo’d and trialed in your production or test environment. You can even TRIAL IN A BOX. For $3.75 per Mac/per month, you can manage your Macs in SCCM, where you already have invested IT budget, time and training, so you can stop dreaming and start planning all the other cool sharks with laser beam IT projects we talked about earlier.

Endpoint Management IS a Priority 8

Endpoint Management IS a Priority – so let me help you treat it as such. 

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