NetSuite combines with Oracle to create perfect menu for restaurants
The solution will provide inventory management, procurement, scheduling, production, and cash management data in a single AI-enhanced platform. Coupled with the AI-powered NetSuite platform, which offers insights, agility, and scalability, this means that restaurant chains, especially, can benefit from a cost-effective finance solution.
The solution is built on 25 years of experience, development and acquisitions through both Oracle and NetSuite hospitality. It brings together the best practices from both teams and aims to service restaurants from single units to global franchises.
Brian Chess, Senior Vice President of AI, product, and technology, Oracle NetSuite, commented, “Restaurants have traditionally relied on a patchwork of systems to manage inventory, purchasing, finance, and other critical processes.
“Restaurant Operations brings the power of Oracle and NetSuite together in a unified solution with AI embedded across workflows to help automate routine tasks and surface operational trends. By connecting operational and financial data in one system, businesses gain real-time visibility into performance across locations, reduce complexity, and make faster, more informed decisions.”
The announcement is good news for Oracle Simphony customers, who can now benefit from a fully integrated NetSuite ERP solution to run their back-office operations. It strengthens NetSuite’s go-to-market in the restaurant sector as well, enabling them to offer clients an end-to-end solution for their business.
Restaurant Operations will help organisations increase accuracy, speed, and employee productivity, as well as enhance inventory management and materials control. In addition, the Network AI platform will provide the means to automate many time-consuming manual tasks and deliver insights to enhance decision-making. NetSuite AI capabilities will enable them to identify trends within inventory and other areas.
In 2021, Oracle also acquired GloriaFood, an online ordering solution for restaurants, which further enhanced its platform. Oracle GloriaFood enables restaurants to create a website and online ordering platform in minutes.
To further streamline data and improve efficiency across the organisation, Restaurant Operations brings back-office functions together by aggregating data from Oracle Simphony Cloud and other POS systems. This centralised view of KPIs, trends, and reporting provides operators with a single source of truth to support profitability.
Evan Goldberg, Founder and EVP of Oracle NetSuite, was asked about the target market for the new solution at SuiteConnect London. He answered, “NetSuite actually has had a really good footprint in that industry, also from relatively small chains to actually pretty big ones. Even if you have a big restaurant chain, everyone knows the restaurant business has narrow margins.
“Their ability to run on a system like NetSuite and save a lot of money that way has been always attractive to them. Now we’re just really bringing those two worlds together. I think it’s actually a really exciting opportunity.”
The solution will be available within the next 12 months. Oracle NetSuite will offer it with localisation for 110 countries, 190 currencies and 27 languages.
Alex Alt, Executive Vice President and General Manager, Oracle Commercial Cloud Applications, said, “Restaurant and hospitality leaders are under pressure to drive operational efficiencies and do more with less, while delivering an exceptional customer experience. Restaurant Operations brings together deep industry-specific expertise, leading technology, and data management in a unified platform with AI-enhanced workflows.
“With these AI-powered capabilities, restaurant and hospitality leaders can optimize efficiency, reduce costs, and unlock rapid innovation at scale in their Oracle Simphony Cloud or multi-point-of-sale (POS) environments.”
The launch of Oracle NetSuite Restaurant Operations marks a strategic deepening of Oracle NetSuite’s commitment to industry‑specific cloud solutions. It reinforces the value of combining NetSuite’s AI‑powered ERP platform with Oracle’s long‑established hospitality technologies, particularly Oracle Simphony.
By bringing these capabilities together, Oracle NetSuite strengthens its position in a highly competitive, low‑margin sector with a solution designed specifically for the operational realities of restaurant and hospitality businesses. It will also enable a better, lower-cost upgrade path for larger chains using legacy Oracle that may have baulked at the costs of Oracle Fusion.
For customers, the significance lies in simplification and visibility. Restaurants have traditionally relied on multiple disconnected systems to manage inventory, purchasing, finance, and workforce operations. Restaurant Operations addresses this by unifying back‑office data into a single, AI‑enhanced platform, giving operators real‑time insight into performance across locations.
This integrated approach supports faster decision‑making, improved cost control, and greater operational consistency, whether for single‑site operators or global franchises.
For partners, the solution creates new opportunities to deliver end‑to‑end value. Systems integrators, ISVs, and service partners can now align front‑of‑house POS environments with a fully integrated back‑office ERP, enabling more comprehensive implementations, deeper customer engagement, and expanded services around analytics, optimisation, and digital transformation within the restaurant sector.
The post NetSuite combines with Oracle to create perfect menu for restaurants appeared first on Enterprise Times.
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