Categories: Louisiana News

Louisiana customers to get refunds after $1M settlement with JustFab, ShoeDazzle parent company

BATON ROUGE, La. (Louisiana First) — Louisiana Attorney General Liz Murrill has announced a $1 million settlement with TFG Holding, Inc., the company behind JustFab, ShoeDazzle, and FabKids, over deceptive advertising and billing practices.

Murrill said TFG misled shoppers about prices, automatically enrolled them in a paid membership program, and made it hard to cancel.

According to the attorney general, members were charged $49.95 a month unless they made a purchase or skipped the charge each month.

Under the settlement, TFG must:

  • Clearly explain its membership program.
  • Make it easy for customers to cancel.
  • Stop unfair billing.
  • Issue refunds.

Murrill said Louisiana consumers will receive $63,000 in refunds, and the Louisiana Department of Justice will get $15,000 to cover investigation costs.

“This settlement shows our continued efforts to ensure that businesses conduct themselves in the right manner. I will continue to fight for all Louisiana citizens who have been impacted by companies that engage in unfair and deceptive trade practices,” said Murrill.

Louisiana joined over 30 other states and Washington, D.C., in the agreement.

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