Roblox responds to ‘erroneous claims and misconceptions’ after Louisiana AG files suit

SHREVEPORT, La. (KTAL/KMSS) – Online gaming platform Roblox responded to Louisiana Attorney General Liz Murrill’s lawsuit with a lengthy statement on Friday.

The California-based company said in a statement posted to its website that its policy is not to comment on pending litigation. They did, however, post an extensive rebuttal to address what they called “erroneous claims and misconceptions about the platform.”

They said the platform is “constantly innovating safety tools and launching new safeguards.” The company has taken an industry-leading stance on age-based communication, recently introducing technology that can help confirm a user’s age through a selfie-video. And said there are rigorous text chat features that block inappropriate language and attempts to direct users under 13 off the platform or solicit personal information. Going a step further, they say users under 13 cannot directly message others outside of games or experiences, and direct image sharing between users is prohibited.

Roblox also expressed the controls that parents have over their child’s account, saying parents can: Block or limit experiences based on content maturity labels, block or report people on their child’s friends list, see which experiences their child spends the most time in, and set screen time limits.

They also say they collaborate with law enforcement, government agencies, mental health organizations, and parental advocacy groups, including the FBI and NCMEC, the National Center for Missing and Exploited Children.

“We aim to create one of the safest online environments for users, a goal not only core to our founding values but contrary to certain assertions, one we believe is critical to our long-term vision and success. We understand there is always more work to be done, and we are committed to making Roblox a safe and positive environment for all users”
Roblox Communications

Read the response to the Louisiana lawsuit against Roblox in its entirety on their website.