City officials announced on May 27 that public works services are now on pause. Residents are advised to call (325) 692-8588 and press the option for police dispatch in the event of a water emergency.
Due to the lack of staff, water bills will be delayed, and meter readings are temporarily suspended. The city says there will be no late fees or service disconnections until further notice.
In December 2024, the mayor, two council members, and several firefighters resigned. At that time, the city still had three remaining council members. Currently, the city hall is temporarily closed, and it is unclear which positions within the city hall are now vacant.
“Did you know that cities often go through staff changes? It’s all part of the journey to better service! We’re committed to getting back on track in the next 60 to 90 days,” the city shared online. “In the meantime, City Hall will be closed, but we’re working hard behind the scenes. Your water bills won’t be coming from Abilene, and there’s no talk of the city being unincorporated.”
Adding to the staffing challenges, Tye’s police chief will retire at the end of the month, and Code Enforcement Officer Cat Navarro has recently left.
Despite these staffing issues, emergency services remain operational. If someone wishes to contact the city, city officials urge residents to call the appropriate department directly, as calls made to empty offices will go unanswered.
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