Categories: Alabama News

New features added for EBT cards in Alabama

BIRMINGHAM, Ala. (WIAT) — Those who use EBT cards or SNAP benefits in Alabama will notice new features they now have access to.

The new cards now have a lock/unlock feature through the and alert feature available on the ConnectEBT app and website, preventing people from scamming them using in-store or online purchases.

EBT cardholders can also sign up for alerts online through the app. These alerts include account activity alerts through text, the ConnectEBT app and email. 

To use this feature, clients can choose one of the options below:

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  • ConnectEBT App
  • Download the app.
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  • Create an account or log in with your user ID and password.                 
  • The “Lock/Unlock” option will be displayed on the home screen.
  • Select the “Lock/Unlock” option.
  • Client can select one of the following:
  • “Lock Card Everywhere” – This option will lock your card at ALL stores, including online.

The Alabama Department of Human Resources suggests the following:

  • “Lock Card” – This option will lock your card at ALL stores outside of Alabama, but allows online purchases.
  • ConnectEBT Website
  • Visit connectebt.com
  • Create an account or log in with your user ID and password.
  • On the home screen, click the tab labeled “Card”.
  • Select “Lock/Unlock” option.
  • Clients can select from one of the following:
  • “Lock Card Everywhere” – This option will lock your card at ALL stores, including online.

More information on the program can be found here.

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