UPDATE: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Incident began at 2023-01-30 09:35 (all times are US/Pacific).

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-01-30 15:30 US/Pacific.

We will provide more information by Monday, 2023-01-30 11:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range.


Affected products: Google Compute Engine, Google Cloud Networking

Affected locations: Taiwan (asia-east1), Los Angeles (us-west2)

View Incident Report

Google Cloud Outages