UPDATE: We experienced an issue with Cloud Console where customers observed warning notifications related to payment method, beginning at Wednesday, 2021-09-22 14:10 US/Pacific.

Incident began at 2022-09-22 14:10 (all times are US/Pacific).

Summary: Global: Cloud console user interface received a warning notification for customers with a self-serve billing account.

Description: We experienced an issue with Cloud Console where customers observed warning notifications related to payment method, beginning at Wednesday, 2021-09-22 14:10 US/Pacific.

Diagnosis: Customers may receive “Payment failed” notifications. Error Message: “Your payment information could not be processed. Visit the payment overview page to make sure your payment information is up to date and to pay any outstanding charges.”


Affected products: Google Cloud Console

View Incident Report

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